Frequently Asked Questions (FAQs)

Get the answers to our Frequently Asked Questions (FAQs) right here!

What Does An Internet Speed Test Tell Me?

Your Internet speed test only tells you part of the story. What a speed test measures is how long a certain amount of data takes to travel to the test server and back to your computer. Based on the size of the file and the time from which it leaves their server to get...

Payment Policies

Mohawk Networks' Payment Policies Your payment is always due on the 1st of the month, unless the 1st falls on a weekend; in that case, it will be due on the following Monday. If your past-due bill is not paid BEFORE the the last Tuesday of the month, your services...

What do I need to know about Wireless Installs?

Important Information About Wireless Installations We have a subcontractor, Riverlink, handling our site surveys and installations. They perform your site survey and installation during the same appointment. Riverlink will be calling you directly to schedule your...

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