Billing/Payment Policies

  1. Your payment is always due on the 1st of the month, unless the 1st falls on a weekend; in that case, it will be due on the following Monday.
  2. If your past-due bill is not paid BEFORE the the last Tuesday of the month, your services will be interrupted and you will be charged a $25 Reconnection Fee.
  3. Once your services have been disconnected for non-payment, you MUST pay your overdue balance before your services can be reactivated.
  4. Please be aware that when you pay your overdue bill, it can take up to 48 Hours to reconnect your services. There is no way to expedite this as we have to do it manually on accounts that have been disconnected.
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